Aug 26, 2019 If issues are encountered during the uninstallation of the Trend Micro program, remove any leftover Trend Micro files from affected computers by running the Trend Micro File Remover Tool. The Trend Micro Remnant File Remover Tool removes all remnant Trend Micro files and also fix permissions issues.
- Manually Remove Trend Micro Officescan
- How To Manually Uninstall Trend Micro Officescan Server
- Officescan Common Uninstall Tool
Looking for a workable way to get Trend Micro OfficeScan Client off your system? There are always many reasons that make you want to uninstall programs from your computer from time to time. To keep your computer work properly, it's always a good habit to uninstall Trend Micro OfficeScan Client you haven't used for a long time. However, we cannot have everything we wish for. There may be also many problems that make you not able to uninstall Trend Micro OfficeScan Client from your PC, such as program errors, program not listed in Programs and Features, corrupted programs and so on. Therefore, to help you out, we've also worked out a few workable methods as well.
Manually Remove Trend Micro Officescan
Error example
The above error messages are all caused by incomplete uninstallation of related programs. Incompletely uninstallation of a program will leave some invalid keys in the system registry, which will cause such error pop-ups when the system still executes them.
How To Manually Uninstall Trend Micro Officescan Server
This specialized uninstaller can not only help you uninstall Trend Micro OfficeScan Client from the computer effectively, but also identify and delete all leftover files, folders and invalid registry entries belonging to Trend Micro OfficeScan Client.
Step 1: End all processes that are related to Trend Micro OfficeScan Client
Hold Ctrl, Shift and Esc keys on the keyboard to open Task Manager. Then click on the related process and click End Process (in Windows 7, Vista) or End Task (in Windows 8) button.
Step 2: Uninstall Trend Micro OfficeScan Client
You can uninstall Trend Micro OfficeScan Client by any of the following uninstall methods:
Method 1: Uninstall Trend Micro OfficeScan Client in Programs and Features
1. Open Programs and Features.
In Windows 7 and Vista,
Click Start menu, type in programs and feature and click on it to open.
In Windows 8 or later,
a. When in the 'Start' screen, click Settings and type in programs and features
b. Click on Programs and Features from the Settings search results
2. Click on Trend Micro OfficeScan Client and click Uninstall to uninstall it from your computer.
Method 2: Use System Restore to Uninstall Trend Micro OfficeScan Client
System Restore is a useful built-in utility that allows computer users to roll back to the previous state when the computer works properly. If you have a habit of creating a system restore point before installing a new program, you can roll back to this system restore point if this new piece of program is not up to your expectation or cannot be uninstalled from your computer properly.
Method 3: Uninstall Trend Micro OfficeScan Client via Windows Registry
1. Open regedit. To do so, press Windows and R keys, type in regedit and hit Enter.
2. Navigate to the following key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall
3. Find the program you want to uninstall, search for a string value called UninstallString in the right panel.
4. Double-click on it and copy its value.
5. Press Windows and R keys, type in cmd to open command prompt.
6. Right click, paste the value and hit Enter key. After that, the program will begin to uninstall. Click Yes when it asks for your confirmation.
Note: If you have a 64-bit Windows system, you may need to navigate to the following key to look for 32-bit programs:
HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall
Method 4: Uninstall Trend Micro OfficeScan Client via Virus Removal Tool
Some unwanted programs can install into your computer without being noticed, as they like to spread by attaching to free software and games that people often download online. Sometimes, you cannot remember when certain program was installed on your computer until you suffer a lot from its annoying pop-ups. Usually, this kind of potentially unwanted programs can escape from the detection of your installed antivirus. If you have tried the above methods but still fail to remove Trend Micro OfficeScan Client, it's really necessary for you to check whether it's a virus or not. Click and download this powerful Virus Removal Tool to check your PC. If it's a computer virus, it will be automatically deleted when you click Remove after the scan.
Officescan Common Uninstall Tool
Method 5: Reinstall to Uninstall Trend Micro OfficeScan Client
If some of program files that are needed to uninstall Trend Micro OfficeScan Client are missing or corrupted, you may fail to uninstall it. Believe it or not, reinstalling Trend Micro OfficeScan Client may do the trick. If you still keep the original disk or the download file of Trend Micro OfficeScan Client, you can try that to repair the program. After repairing the program, you can try to uninstall it again.
Method 6: Uninstall Trend Micro OfficeScan Client using its Uninstall.exe
If you cannot find Trend Micro OfficeScan Client in Programs and Features, then you may be able to uninstall it thru its uninstall.exe.
a. For 32-bit Windows 7, Vista, 8 or later, open the C:Program Files folder, open the program's folder (ex: WinRAR), and go to step 3 below.
b. For 64-bit Windows 7, Vista, 8 or later, open either the C:Program Files folder for an installed 64-bit program or C:Program Files (x86) folder for a installed 32-bit program, and open the program's folder (ex: WinRAR).
Step 3: Delete invalid entries of Trend Micro OfficeScan Client in the registry
Video Guide: How to back up and edit the registry
Note: It's very important for you to know that the registry is one of the most important part of the Windows system, you should be extremely careful when deleting any keys in the registry. Any small mistake can result in severe problems or even system crash. So removing Trend Micro OfficeScan Client by editing the registry is only recommended to computer users with certain computer knowledge. If you don't want to take the risk to damage your computer system, it's recomended that you use this Automatic Registry Cleaner to clean invalid keys.
Step 4: End all processes that are related to Trend Micro OfficeScan Client
Even you uninstall Trend Micro OfficeScan Client in Control Panel and remove invalid keys in the registry, there are still some folders left in hard drive. To completely remove Trend Micro OfficeScan Client from your system, you can go to the following locations to delete the folders of Trend Micro OfficeScan Client.
C:Program Files (x86)
C:Program Files
C:ProgramData
C:UsersDefaultAppDataLocal
C:UsersDefaultAppDataRoaming
C:Program Files
C:ProgramData
C:UsersDefaultAppDataLocal
C:UsersDefaultAppDataRoaming
Not every program can be easily uninstalled by the above manual uninstall methods, as not everyone of us are good at computers and manually editing computer settings. We may fail to uninstall a program successfully due to various reasons, such as missing necessary files, strange error messages, and no permission to uninstall the program. At this time, a professional third-party uninstaller will be very handy to help us easily and completely get rid of any unwanted program off our computer system. With only a few clicks, this powerful third-party uninstaller can automatically scan and identify all files and components related to Trend Micro OfficeScan Client and then completely remove Trend Micro OfficeScan Client. Click and download this professional Automatic Uninstaller below to uninstall your program now.
Procedure
- Log on to the client computer using an account with Administrator privileges.
- Right-click the OfficeScan client icon on the system tray and select Unload OfficeScan. If prompted for a password, specify the unload password then click OK.
Note
- For Windows 8 and Windows Server 2012, switch to desktop mode to unload the OfficeScan client.
- Disable the password on computers where the OfficeScan client will be unloaded. For details, see Configuring Client Privileges and Other Settings.
- If the unload password was not specified, stop the following services from Microsoft Management Console:
- OfficeScan NT Firewall
- OfficeScan NT Proxy Service
Note
The OfficeScan NT Proxy Service does not exist on Windows 8 or Windows Server 2012 platforms. - Trend Micro Unauthorized Change Prevention Service
- Remove the OfficeScan client shortcut from the Start menu.
- Switch to desktop mode.
- Move the mouse cursor to the bottom right corner of the screen and click Start from the menu that appears.
- Right-click Trend Micro OfficeScan.
- On all other Windows platforms:Click Start → Programs, right-click Trend Micro OfficeScan Client, and click Delete.
- Open Registry Editor (regedit.exe).
WARNING
The next steps require you to delete registry keys. Making incorrect changes to the registry can cause serious system problems. Always make a backup copy before making any registry changes. For more information, refer to the Registry Editor Help. - Delete the following registry keys:
- If there are no other Trend Micro products installed on the computer:
- For 64-bit computers:HKEY_LOCAL_MACHINESOFTWAREWow6432nodeTrend Micro
- If there are other Trend Micro products installed on the computer, delete the following keys only:
- HKEY_LOCAL_MACHINESOFTWARETrendMicroOfcWatchDogHKEY_LOCAL_MACHINESOFTWAREWow6432nodeTrend MicroOfcWatchDog
- HKEY_LOCAL_MACHINESOFTWARETrendMicroPC-cillinNTCorpHKEY_LOCAL_MACHINESOFTWAREWow6432nodeTrend MicroPC-cillinNTCorp
- Delete the following registry keys/values:
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallOfficeScanNT
- OfficeScanNT Monitor (REG_SZ) under HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
- HKEY_LOCAL_MACHINESOFTWARE Wow6432NodeMicrosoftWindowsCurrentVersionUninstallOfficeScanNT
- OfficeScanNT Monitor (REG_SZ) under HKEY_LOCAL_MACHINESOFTWARE Wow6432NodeMicrosoftWindowsCurrentVersionRun
- Delete all instances of the following registry keys in the following locations:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
- HKEY_LOCAL_MACHINESYSTEMControlSet002Services
- Keys:
- tmcfw
- TmFilter
- tmpfw
- TmProxy
Note
TmProxy does not exist on Windows 8 or Windows Server 2012 platforms. Note
tmtdi does not exist on Windows 8 or Windows Server 2012 platforms.- tmlwf (for Windows Vista/Server 2008/7/8/Server 2012 computers)
- tmwfp (for Windows Vista/Server 2008/7/8/Server 2012 computers)
- TMBMServer
- tmevtmgr
- tmusa (for Windows 8/Server 2012)
- Close Registry Editor.
- Click Start → Settings → Control Panel and double-click System.
Note
For Windows 8 and Windows Server 2012 systems, skip this step. - Click the Hardware tab and then click Device Manager.
Note
For Windows 8 and Windows Server 2012 systems, skip this step. - Click View → Show hidden devices.
Note
For Windows 8 and Windows Server 2012 systems, skip this step. - Expand Non-Plug and Play Drivers and then uninstall the following devices (for Windows XP/Vista/7/Server 2003/Server 2008):
- tmactmon
- Trend Micro Filter
- Trend Micro TDI Driver
- Trend Micro Unauthorized Change Prevention Service
- Trend Micro WFP Callout Driver (For Windows Vista/Server 2008/7 computers)
- Manually delete Trend Micro drivers using a command line editor (Windows 8/Server 2012 only) using the following commands:
- sc delete tmactmon
- sc delete tmfilter
- sc delete tmwfp
- sc delete tmeevw
- sc delete tmebc
Note
Run the command line editor using administrator privileges (for example, right-click cmd.exe and click Run as administrator) to ensure the commands execute successfully. - Uninstall the Common Firewall Driver.
- Right-click My Network Places and click Properties.
- Right-click Local Area Connection and click Properties.
- On the General tab, select Trend Micro Common Firewall Driver and click Uninstall.
Note
The following steps only apply to Windows Vista/Server 2008/7/8/Server 2012 operating systems. Clients using all other operating systems skip to step 15. - Right-click Network and click Properties.
- Click Manage network connections.
- Right-click Local Area Connection and click Properties.
- On the Networking tab, select Trend Micro NDIS 6.0 Filter Driver and click Uninstall.
- Restart the client computer.
- If there are no other Trend Micro products installed on the computer, delete the Trend Micro installation folder (typically, C:Program FilesTrend Micro). For 64-bit computers, the installation folder can be found under C:Program Files (x86)Trend Micro.
- If there are other Trend Micro products installed, delete the following folders:
- The BM folder under the Trend Micro installation folder (typically, C:Program FilesTrend MicroBM for 32-bit systems and C:Program Files (x86)Trend MicroBM for 64-bit systems)